FREQUENTLY ASKED QUESTIONS
The Performance Menu
Questions about the Performance Menu regarding downloading issues, downloading articles, updating subscriber info, article submissions and more.
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Store
Questions about making purchases in our online store.
I'm trying to pay for my order, but it won't accept my credit card.
Unfortunately we have no say in the processing of your credit card - you'll need to contact PayPal customer service. |
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I want to place an order, but I don't have a PayPal account. Can I pay in another way?
You don't need a PayPal account! PayPal is simply the company that processes our store transactions. You can pay with a credit card or even an e-check without having a PayPal account. |
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I ordered an e-book and have not received it yet. How do I get it?
Download links are provided on the order success page. If you missed the links, you can log into your store account and view your order history to access download links from any purchase you've made. |
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Gym
Questions about our training facility.
Do you have open gym hours?
We don't offer traditional open gym access. Our clients work with trainers or coaches during scheduled class or training times. If you would like to inquire about use of the facility outside of this, please contact us. |
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What are the hours of your facility?
We are here from 7 am - 7 pm during the week and from 10 am to 1 pm on Saturdays. |
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